Terms and Conditions of Coverage

To download terms and conditions, choose your plan.

Device Care Complete Shared

Excludes Quebec, Manitoba & Saskatchewan: Terms & Conditions (October 14, 2025 – Present)

Manitoba & Saskatchewan Only: Insurance Policy & Product Summary (October 14, 2025 – Present)

Device Care BYOD

Excludes Quebec, Manitoba & Saskatchewan: Terms & Conditions (October 31, 2024 – Present)

Quebec Only: Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (October 31, 2024 – Present)

Manitoba & Saskatchewan Only: Insurance Policy & Product Summary (October 31, 2024 – Present)

Device Care Connected (Quebec only):

Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (March 31, 2026 - Present)

Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (October 31, 2024 – March 30, 2026)

Device Care Connected

Excludes Quebec, Manitoba & Saskatchewan: Terms & Conditions (October 31, 2024 – Present)

Manitoba & Saskatchewan Only: Insurance Policy & Product Summary (October 31, 2024 – Present)

Device Care Complete (Excludes Quebec, Manitoba & Saskatchewan):

Terms & Conditions (February 13, 2025 - Present)

Terms & Conditions (February 1, 2023 - February 12, 2025)

Terms & Conditions (November 11, 2021 - January 31, 2023)

Device Care Complete (Quebec Only):

Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (March 31, 2026 - Present)

Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (February 13, 2025 - March 30, 2026)

Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (July 31, 2023 - February 12, 2025)

Insurance Policy, Product Summary, Notice of Rescission & Fact Sheet (April 16, 2023 – July 30, 2023)

Insurance Policy & Product Summary (November 11, 2021 - April 15, 2023)

Device Care Complete (Manitoba & Saskatchewan Only):

Insurance Policy & Product Summary (February 13, 2025 - Present)

Insurance Policy & Product Summary (April 16, 2023 – Feburary 12, 2025)

Insurance Policy & Product Summary (November 11, 2021 - April 15, 2023)

Koodo Extended Warranty/Phone Protection (Purchased before November 11, 2021):

Device Care Complete MB, SK, QC (November 11, 2021 - Present)

Koodo Extended Warranty/Koodo Phone Protection – Saskatchewan (August 18, 2020 - Present)

Koodo Extended Warranty/Koodo Phone Protection (May 1, 2019 – Present)

Koodo Extended Warranty/Koodo Phone Protection – Manitoba (May 1, 2019 – Present)

Koodo Extended Warranty/Koodo Phone Protection (March 8, 2019 – April 30, 2019)

Koodo Extended Warranty/Koodo Phone Protection – Manitoba (March 8, 2019 – April 30, 2019)

Koodo Extended Warranty/Koodo Phone Protection (April 19, 2018 – March 7, 2019)

Koodo Extended Warranty/Koodo Phone Protection – Manitoba (April 19, 2018 – March 7, 2019)