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Click on this link for more information: Find repairable issues by device type.
Find more here: Review repair warranty information.
Shipping schedule
Find my service fee/deductible
Find complete terms and conditions of coverage here: View documents.
Learn more about device protection on this TELUS website link.
  • Monday - Saturday: 9:00 AM – 9:00 PM ET
  • Sunday: 12:00 PM (Noon) – 9:00 PM ET
Closed on statutory holidays.
Upload documents
Find my service fee/deductible
Click on this link for more information: Find repairable issues by device type.
Find complete terms and conditions of coverage here: View documents.
Find more here: Review repair warranty information.
Learn more about device protection on this TELUS website link.
Shipping schedule
  • Monday - Saturday: 9:00 AM – 9:00 PM ET
  • Sunday: 12:00 PM (Noon) – 9:00 PM ET
Closed on statutory holidays.
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Providing documentation helps verify your account. If we’ve requested documentation for your claim, you can upload it here.

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