AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

How to fix an Acer “preparing automatic repair” loop

Person using Acer that is stuck on "Preparing Automatic Repair" loop

⚡ Fast fix

  • Force restart: Hold the power button for 10–15 seconds, then turn it back on.
  • Trigger recovery mode: Power on and off 2–3 times to open Advanced options.
  • Run Startup Repair: Go to Troubleshoot > Advanced options > Startup Repair.
  • Try Safe Mode: Use Startup Settings to rule out apps or updates causing the loop.
  • Still stuck? Stop by your nearest
    uBreakiFix® by Asurion store
    for help from a computer pro.

If your laptop suddenly gets stuck on "preparing automatic repair" during startup, it can be a frustrating experience. This issue, often related to Windows™ 10, throws users into a loop where the system attempts to diagnose and fix boot errors but fails repeatedly.

But don’t worry. When your tech fails, Asurion tech care shines—turning tech trials into triumphs with quick, expert solutions that keep your devices working. Here’s what our experts have to say about fixing an Acer® that’s saying “preparing automatic repair.”

What does it mean when your Acer is preparing automatic repair on Windows?

When your Acer laptop says it's "preparing automatic repair," it means that Windows has detected a startup error and is trying to diagnose and resolve the issue automatically. This built-in feature is meant to be helpful, but sometimes it gets stuck in a loop, leaving you unable to reach the desktop.

What causes the “preparing automatic repair” loop?

Several factors can trigger this frustrating loop, including corrupted system files, faulty hardware, or incomplete updates. Understanding these causes can help pinpoint the best solution to break the loop and restore normal operation.

How to fix an Acer that’s stuck in a “preparing automatic repair” loop

You can use these steps to get out of the “Windows preparing automatic repair boot” loop of death your computer is stuck in.

Restart the laptop

Sometimes, a forced restart can fix the loop. To do so, turn off your laptop completely by holding down the Power button, then turn it back on.

Don’t ditch it, fix it

No matter the issue, our experts can repair your devices fast. Make an appointment or visit your local uBreakiFix by Asurion today.

Schedule a repair

Use WinRE to fix the loop

WinRE (Windows Recovery Environment (WinRE ) is a built-in tool in Windows that provides advanced recovery options like safe mode, Startup Repair, and system restore to troubleshoot and repair your PC when it can't boot properly.

To get to safe mode and all other troubleshooting tools, you’ll need to access the Windows™ Recovery Environment (WinRE). Follow these steps to get started:

  1. Press and hold the Power button until your laptop turns off completely.
  2. Press the Power button again to turn it back on. When the Windows logo appears, hold the Power button for 10 seconds. You’ll complete this step a total of three times.
  3. Then, press the Power button again. Your laptop should turn on in WinRE.

Test the laptop in safe mode

Restarting in safe mode can help you troubleshoot if a bad driver or software trouble is causing the issue. Safe mode forces your computer to run on the essentials, limiting it to just the apps and programs it needs to start successfully.

Once you get into the WinRE, follow these steps to start your computer in Safe mode:

  1. After your computer turns on, it should give you a few options. Select Troubleshoot > Advanced options > Startup Settings > Restart.
  2. After the restart, select 4 to start your computer in Safe mode. Select 5 for Safe mode with a network connection if you need to use the internet.

If your laptop starts up successfully, you can uninstall recent programs or updates that might be causing the issue one at a time until you find the culprit.

Try Startup Repair

If Safe Mode doesn't resolve the problem, Windows Startup Repair might. This troubleshooting and repair tool can help your computer diagnose and fix the issue automatically.

Once you get into the WinRE, follow these steps to get to Startup Repair:

  1. After your computer turns on, it should give you a few options. Select Troubleshoot > Advanced options > Startup Settings > Startup Repair.
  2. Select your account, and enter your password to let Windows attempt an automatic repair.

Complete a system restore

If all else fails, restoring your system to an earlier point when everything was working can be effective. Keep in mind that restoring your computer may cause you to lose unsaved data or files. Complete a back up while in Safe mode.

Once you get into the WinRE, follow these steps to complete a system restore:

  1. After your computer turns on, it should give you a few options. Select Troubleshoot > Advanced options > Startup Settings > System Restore.
  2. Follow the on-screen instructions to choose a restore point from before the loop problem began.

If you've tried these steps and still need a little help, we're right around the corner. Schedule a repair at the nearest uBreakiFix® by Asurion store and our certified experts can get your device back up and running as soon as the same day.


FAQ

Why is my Acer stuck in an automatic repair loop?

Usually something went wrong during startup—like a bad update, corrupted files, or even a failing hard drive.

Can Startup Repair actually fix it?

Sometimes. It works for basic issues, but not always if something deeper is going on.

Will I lose my files?

Not always. Options like Safe Mode or System Restore can fix things without wiping your data—but it depends on the cause.

Should I reset my PC?

It can help—but it’s a bigger step. Try the easier fixes first before going that route.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

AcerLaptopHome Tech
  • SHARE THIS ARTICLE
Asurion Expert assisting customer at uBreakiFix by Asurion store

Tech repairs you can trust

Fast repairs? Check. Low price guarantee? Check. 4.8-star Google rating? Check.

Schedule a repair

You may also be interested in:

5 bad habits that are ruining your expensive tech

There's a right way and a wrong way to take care of your devices. Discover five simple tips for increasing your favorite tech gadget's lifespan.

Two phones sharing home network login info using QR code

How to create and share a Wi-Fi QR code

Ready to ditch the long passwords? Learn how to create a Wi-Fi QR code on Android, iPhone, or your computer to share your network in seconds.

Man setting up smart camera in home securely

Protect your smart security cameras from hackers

Asurion Experts share their tips for keeping your smart security cameras safe.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026