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  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
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    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
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Claims
Claims
  • Apple® iPhone®
  • Samsung Galaxy®
  • Features
  • FAQs
How to file a claim
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Apple iPhone Insurance Plans

Must-have protection for a must-have device

Explore our phone insurance features

New Phone? Protect it from loss, theft, damage, and more with a cell phone protection plan

Saves you money

Avoid paying up to $1000 for a replacement iPhone if the unexpected occurs.

Offers next-day phone replacement

Receive a replacement iPhone in as little as 24 hours.

Provides full insurance coverage

Coverage for loss, theft, damage (including water damage and broken screens), and malfunctions.

An Asurion mobile protection plan covers your iPhone when some warranties don’t

Cracked phone screen

Comprehensive coverage

Tens of millions of phones are lost, stolen, or damaged every year.
Phones dropped in water

Physical and water damage replacement

Cracked screens and devices dropped in water make up almost 70% of all iPhone claims.

Lost and theft protection

1/4 of all iPhone claims are for loss or theft, which many other protection plans don’t cover. (Source: 2016 Asurion Claims Data)

More reasons to choose Asurion mobile protection plans

Experts

Expert support

Our plan also includes instant access to experts who can help you get the most out of your iPhone and the devices it connects to.
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Helpful tips

Learn about the latest iPhone features from our experts.
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Easy claims

Start a claim online in minutes, and get a replacement iPhone as soon as the next day.

Available with leading mobile carriers and providers.

Looking for the peace of mind that comes with staying connected to your life even when something happens to your phone? Our cell phone insurance plans are available at many carriers and retailers, including those below. Features and functionality vary by carrier and operating system:

Verizon
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Cricket
Optimum

We are here 24/7. Start your claim online any time.

Start or track a claim
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