AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

How to force restart your iPhone

Close-up of feminine hands holding a black smartphone

⚡ Fast fix

  • Quick fix: A force restart clears glitches without deleting data.
  • iPhone 8+: Volume Up → Volume Down → hold Side button.
  • Older models differ: Button combos vary by iPhone version.
  • Hold until logo: Don’t release until the Apple logo appears.

You pull out your iPhone® to check your email. But when you tap the app, the screen doesn't respond. Tapping on other apps doesn't work either. Should you force restart your device?

Asurion Experts keep your favorite tech devices running smoothly. Whether your iPhone is overheating or your iPhone keeps dimming, we have a solution. Here's how to force restart an iPhone, whether you have a new or older model.

What does it mean to force restart your iPhone?

A force restart reboots your iPhone at the hardware level, reloading the operating system without erasing your data.

It’s different from an iPhone factory reset, which deletes everything on your device.

Use a force restart when your iPhone is frozen, unresponsive, or malfunctioning.

How to force restart iPhone 8 and later models

  1. Press and release Volume Up
  2. Press and release Volume Down
  3. Press and hold the Side button until the Apple logo appears

How to force restart an iPhone 7 or iPhone 7 Plus

  1. Press and hold Volume Down + Sleep/Wake
  2. Release when the Apple logo appears

How to force restart iPhone 6s and earlier models

  1. Press and hold Home + Sleep/Wake
  2. Release when the Apple logo appears

What to do if your iPhone won't force restart

  • Try again and hold buttons longer
  • Charge your phone for 30–60 minutes
  • Let the battery fully drain if buttons are broken

Restore your device through a computer

As a last resort, restore via Finder or iTunes (this erases data).


FAQ

Why won’t my iPhone force restart?

Most of the time, it’s timing. The button sequence has to be done quickly and in the right order. If that doesn’t work, your battery may be too low or a button could be unresponsive.

How long should I hold the Side button during a force restart?

Hold it until you see the Apple logo—this can take 10–20 seconds. Letting go too early is the most common mistake.

Will a force restart delete anything on my iPhone?

No. A force restart simply reboots your device—it won’t erase apps, photos, or settings.

What’s the difference between a force restart and a normal restart?

A normal restart uses the on-screen menu. A force restart bypasses that and shuts the phone down at the hardware level—useful when your screen is frozen.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

iPhonePhone
  • SHARE THIS ARTICLE

You may also be interested in:

5 bad habits that are ruining your expensive tech

There's a right way and a wrong way to take care of your devices. Discover five simple tips for increasing your favorite tech gadget's lifespan.

Two phones sharing home network login info using QR code

How to create and share a Wi-Fi QR code

Ready to ditch the long passwords? Learn how to create a Wi-Fi QR code on Android, iPhone, or your computer to share your network in seconds.

Man setting up smart camera in home securely

Protect your smart security cameras from hackers

Asurion Experts share their tips for keeping your smart security cameras safe.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026