Hisense TV not turning on? Here’s how to fix it

⚡Fast fix

• Try a different outlet to rule out dead power.
• Replace the remote batteries and test the TV’s Power button.
• Unplug the TV for 60 seconds to force a reset.
• Disconnect HDMI devices that may be blocking startup.

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It's finally time to sprawl on your couch and veg out with your latest binge-watch. Or maybe you're planning to renovate your Animal Crossing island for the third time this month. But when you click the Power button on your remote, your Hisense® TV doesn't turn on. You press it harder and wave the remote around, but the screen stays stubbornly dark.

At Asurion, we understand how much you value your entertainment time, and we're here to help you get more out of your devices. Whether you're looking for a TV buying guide or need advice about choosing the right TV mount, our experts have all the answers. Here's what to do about your Hisense TV not turning on.

Check power sources and connections

If your Hisense TV doesn't turn on, power might be the culprit. Follow these steps to check your connections:

1. This may sound silly, but make sure your TV is securely plugged into the wall. If you bumped it with the vacuum or snagged it with your foot, you may have disconnected it from the outlet.
2. Perform a quick check of the Hisense power cord. A curious pet may have nibbled on it, or an older cord might start fraying. If you see any visible damage, unplug the TV immediately and order a new power cable.
3. Plug another device—like a vacuum or video game console—into the outlet and see if it works. If the outlet works but your Hisense TV won't turn on, it's probably not an electrical issue.
4. A power surge could knock your Hisense TV offline. If you're using a power strip, reset it and see if that resolves the issue.
5. Plug the TV into a different outlet and press the Power button. If that works, you may have a problem with the original outlet.

Call an electrician if you suspect there's something wrong with your power outlets. They can check your wiring and make sure your home is safe.

Test your remote and Power button

A faulty remote is another common cause of Hisense TV power issues. Here's how to troubleshoot it:

1. Turn on the TV manually using the Power button on the device. If it switches on, you'll know that your Hisense remote is not working.
2. Replace the remote batteries, especially if you've been using them for more than six months. If the batteries are dying, the signal may not be strong enough to reach the TV.
3. Reset the remote by removing the batteries for 10 seconds and then reinserting them.

Re-pairing the remote can also help fix your Hisense TV. Follow these steps:

1. Turn on the TV manually.
2. Move the remote within 10 feet of the TV.
3. Press Home > Settings > Remotes & Accessories > Pair a new remote.
4. Find the button with three horizontal lines on your remote and hold it for three seconds.
5. Choose the remote name from the list and press OK.

Perform a soft or hard reset

If you still can't figure out why your Hisense TV is not turning on, try resetting your TV:

1. Do a soft reset of your Hisense TV by unplugging it for at least 60 seconds.
2. Before you reconnect the TV, hold the Power button for 10 to 15 seconds.

If your TV won’t turn on after that, it's time for a hard reset. Look for a pinhole button on the back panel or around the Power button. Unfold a paper clip and use one end to gently hold this button for 10 to 20 seconds. For your safety, put a hand on the front of the TV so you don't accidentally push it over. When you release the reset button, your TV may turn on.

Troubleshoot software and hardware issues

You've tried everything in this guide, but your Hisense Roku TV still isn't turning on. Roll up your sleeves and try these advanced Hisense TV troubleshooting tips:

Check for updates

If you can turn on your TV manually, see if there's new software available:

1. Go to Settings > System > System Update.
2. Press System Update > Check Firmware Update. Your TV will automatically install any pending updates.

Disconnect external devices

If your TV doesn't start, another device might be interfering. Unplug any devices connected to the TV, such as a game console or an HDMI cable for your laptop. This could be an easy Hisense Power button fix.

Look for broken hardware

Do you see a Hisense red light blinking? There may be an issue with the power board. You could also try shining a flashlight on the black screen. If you see faint images or hear sounds, a faulty backlight could be the culprit. Contact the manufacturer to resolve these issues with your Hisense LED TV.

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FAQ

Why is my Hisense TV not turning on but the red light is on?

A red standby light usually means the TV is receiving power but isn’t completing startup. Try unplugging it for 60 seconds, then hold the Power button for 10–15 seconds before plugging it back in.

How do I reset my Hisense TV if it won’t turn on?

Unplug the TV for at least 60 seconds to perform a soft reset. If that doesn’t work, press and hold the reset pinhole button for 10–20 seconds using a paper clip.

Can HDMI devices prevent a Hisense TV from turning on?

Yes. A malfunctioning HDMI device can interrupt startup. Disconnect all external devices and try powering on the TV again.

How do I know if my Hisense TV has a backlight problem?

If you hear sound but see a black screen—or notice faint images when shining a flashlight—the backlight may be failing.