AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content

3 simple ways to reset an LG phone

Resetting LG phone

Whether you're troubleshooting a hardware issue, preparing for a fresh start, or dealing with software trouble, knowing the right way to reset your LG® phone is important.

At uBreakiFix® by Asurion, we're all about turning tech problems into tech solutions. Here are three different ways to reset your LG phone, and when you should try each one.

The 3 types of LG phone resets

Resetting your phone can be a simple yet effective way to resolve various LG phone repair issues. Understanding the difference between them will help you understand what your phone needs.

  1. Soft reset: A soft reset is a simple restart that can resolve minor software glitches, freezing, or lagging without erasing any data.
  2. Hard reset: A hard reset doesn’t erase data, but is a more comprehensive restart than a soft reset. You should try it when your phone is unresponsive or when a soft reset doesn’t solve the issue.
  3. Factory reset: A factory reset returns your phone to its original state by erasing all data, including apps, and personal files. An LG factory reset is ideal when you’re planning to sell your device or when you need to start fresh due to software issues. Before starting a factory reset, you’ll want to back up all your personal data.

Don’t waste time scrolling

Life is short. Ask our experts and get answers now.

How to reset an LG phone

Now you know the three different types of reserts, let’s walk through the steps for each one.

How to soft reset an LG phone

  1. Press and hold the Power button.
  2. Tap Restart or Reboot. If your phone is unresponsive, keep holding the power button until the screen turns off and on again.
  3. Wait for the phone to restart. 

How to hard reset an LG phone

  1. Press and hold the Power button until the device turns off.
  2. Then, turn the phone back on. 

How to factory reset an LG phone

  1. Go to your phone’s Settings.
  2. Tap System > Restart & reset.
  3. Select Factory data reset.

Tap Reset phone. Enter your PIN or password if prompted.


The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

LGPhone
  • SHARE THIS ARTICLE

You may also be interested in:

5 bad habits that are ruining your expensive tech

There's a right way and a wrong way to take care of your devices. Discover five simple tips for increasing your favorite tech gadget's lifespan.

Two phones sharing home network login info using QR code

How to create and share a Wi-Fi QR code

Ready to ditch the long passwords? Learn how to create a Wi-Fi QR code on Android, iPhone, or your computer to share your network in seconds.

Man setting up smart camera in home securely

Protect your smart security cameras from hackers

Asurion Experts share their tips for keeping your smart security cameras safe.

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026