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How to turn off noise suppression on PS5

Image of home tech devices covered by Asurion Home Plus

💡 Need to know

  • Buried setting: Find mic controls under Settings > Sound > Microphone.
  • Controller vs headset: Noise suppression behaves differently depending on your input device.
  • Too quiet? High filtering can clip your voice—lower it or turn it off.
  • Still issues? Check Discord or in-game audio settings—they override system controls.

You're fighting a boss in a game of Baldur's Gate 3 when it happens—the microphone doesn't pick up your audio. In that critical moment, your friends miss out on your thought process, and they're quick to point out problems with your mic. Is the PS5® noise suppression setting causing your audio issues?

Asurion Experts keep your favorite gaming devices running smoothly. Whether you need to connect headphones to your PS5 or want to troubleshoot PS5 issues, count on us for straightforward advice. Here's how to turn noise suppression off for PS5 in just a few simple steps.

How to disable noise suppression in your PS5 settings

The process of turning off noise suppression in PS5 depends on whether you're using the DualSense™ controller, a third-party headset, or Discord voice chat.

Customize microphone levels for a DualSense controller

In 2024, PlayStation® introduced new machine learning features for its DualSense controllers that improve noise cancellation through an AI-powered model. However, the mic may not capture everything you say if your settings aren't properly adjusted. To modify your controller's audio settings, take these steps:

  1. Press the PS button. Select Mic.
  2. Verify that the Input Device is set to Microphone on Controller.
  3. Select Microphone Level. Adjust the setting to fit your preferences.

For best results, PlayStation recommends adjusting the input volume within the Good range. If it's too low, it may not pick up everything you say. A level that's too high may catch every sound, including controller clicks and unwanted background noise.

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Adjust noise suppression on a third-party mic

What if you're using a third-party headset for your audio needs? In this case, the process is slightly different. Use these steps to adjust your audio:

  1. Press the PS button. Select Mic.
  2. Verify that the Input Device is set to your third-party headset.
  3. Disable the option for Noise Suppression or Noise Cancellation.

If you don't see an option to turn off noise suppression or cancellation, consult your headset's user manual. Audio settings vary across devices, so it's not unusual for some options to be grayed out or unavailable.

Modify audio settings for Discord voice chats

If you're having audio problems with a Discord voice chat on your PS5, you can adjust the chat settings within the Discord control center.

  1. Navigate to the Discord Control Center in PS5.
  2. Confirm you're in the voice chat channel you want to adjust.
  3. Select the More icon (three-dot menu) to access Voice Chat Settings.
  4. Adjust the Microphone Level to your preference.

Turning the microphone level up captures more background noise, while adjusting it downward results in quieter audio.

Why you might want to turn off noise filtering

If you're using a high-quality standalone microphone, it can interfere with the built-in mic on your DualSense controller. When this happens, your voice may sound clipped during intense gameplay.

Turning off noise cancellation or filtering will help you avoid these mishaps and improve the quality of your audio. If you still experience unwanted feedback after adjusting those settings, turn down the microphone level for your controller. This way, the primary audio source is your headset.

Troubleshoot voice chat and audio issues

Still experiencing PS5 noise suppression issues? Try these troubleshooting options.

Verify your microphone input device is correct

If you connected your PS5 to a headset or other third-party device, make sure you adjusted the correct Mic input. By default, the PS5 displays the Microphone on Controller as the standard input option. To adjust the audio settings for another device, select it from the dropdown input menu.

Unplug your headset device

Low audio can sometimes be caused by a bad connection. To fix this problem, unplug your device and power down the PS5. Then, plug the headset back into your PS5 and reboot your console.

View in-game mic audio settings

Some games include microphone settings within their control menu. Check whether your game has mic audio options and adjust them to fit your preferences.

Update your PS5 with the latest system software

PlayStation releases frequent software updates to correct bugs and introduce new features. If you're not up-to-date, you may experience audio issues and other problems. To check for updates manually, take these steps:

  1. Navigate to Settings > System.
  2. Select System Software > System Software Update and Settings.
  3. Select Update System Software if the option is available.

After installing the update, test your audio settings to confirm they work properly.

Stay covered. Stay connected.

Don’t let breaks and malfunctions set you back. Explore protection plans that can help cover life's unexpected moments with live expert support and fast repairs designed to get you back up and running quickly. Find the care plan option right for your devices—and your budget.


FAQ

How do I turn off noise suppression on PS5?

Go to Settings > Sound > Microphone, select your input device, and lower or disable noise suppression or adjust mic levels.

Why is my PS5 mic cutting out?

Noise suppression or low microphone levels can clip your voice. Try increasing mic sensitivity or turning off filtering.

Does PS5 noise suppression affect voice chat?

Yes—it can reduce background noise but may also cut off quieter speech, especially during fast gameplay.

How do I improve PS5 microphone quality?

Use the correct input device, adjust microphone levels to the “Good” range, and disable extra filtering if it’s affecting clarity.

The Asurion® trademarks and logos are the property of Asurion, LLC. All rights reserved. All other trademarks are the property of their respective owners. Asurion is not affiliated with, sponsored by, or endorsed by any of the respective owners of the other trademarks appearing herein.

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