Buying a new phone? Here's what to consider

💡 Need to know

• Buy for how long you'll keep it. A phone you plan to use for five years should have stronger specs than one you'll replace in two.
• Software support matters. Long-term updates can be just as important as hardware.
• More storage ages better. Photos, videos, and apps take up space faster than most people expect.
• Don't pay for features you'll never use. The best phone isn't always the most expensive one.

You're in the market for a new phone, but you keep wondering, “what phone is right for me?" Some decisions may come easily, like choosing between Apple® and Android™. But other factors—like camera performance, wireless standards, and storage options—can be trickier.

That's where we come in. At Asurion, we help people make savvy decisions about their technology every day, from repairing vs. replacing their devices to setting up, speeding up, and cooling off their most essential tech. Here's our guide on how to choose a new phone.

1. Price

Top-tier technology is expensive, and high-end phones—with their cutting-edge cameras and powerful processors—come at a premium. If you really care about all the features, it'll probably be worth spending more money on a high-quality phone.

But budget-conscious people (and anyone less focused on having the latest tech) can save hundreds of dollars by choosing a mid-range phone. There are lots of options, and most include desirable features, like multi-lens cameras and wireless charging. That said, if you're comfortable with a decent camera and enough juice for social media and online browsing, a budget phone will do the trick.

2. 5G support

We've come a long way since 1979, when first-generation wireless gave us mobile voice calls. With 2G came text messaging. 3G let us surf the web on our phones and added basic computing and apps. 4G gave us speed and video. The latest wireless standard, 5G, delivers lightning-fast speeds. You're able to download a hi-def movie in mere seconds (with 4G, it was minutes; 3G, hours).

Most new smartphones support 5G, including many budget and mid-range models. Instead of asking whether a phone supports 5G, consider whether it supports the latest wireless bands available through your carrier and how long the manufacturer plans to support the device with software updates.

3. Camera

Whether you're snapping back-to-school photos in low light or taking headshots in portrait mode, smartphone cameras now rival even the best traditional cameras out there. But your camera is about much more than a high megapixel count. Lots of phones now have three rear cameras, optical (rather than digital) zooms, different lenses (like wide-angle and telephoto), night mode, low-light performance, and even AI-powered features. The more expensive the phone, the better the camera will usually be. But if photography is important to you, check out reviews, look at sample photos online, and know your options before committing to a phone.

4. Processor performance

The main factors in a phone's performance are the processor and the random access memory (RAM). The processor controls everything going on inside your device, ensuring everything works smoothly. RAM, on the other hand, helps your phone multitask. If you mostly use your phone to call, text, and search the web, you can stick with 6 or 8GB of RAM, but if you like running lots of apps at the same time, pick a phone with at least 8GB. Anyone playing lots of games or editing photos and videos should aim for at least 12GB.

High-end phones come with powerful processors and enough RAM to ensure fast web browsing, app opening, gaming, and more. But even mid-range phones pack enough processor power to support everyday phone needs, from editing photos to playing games. Budget phones don't quite keep up—you'll notice they may slow down during gaming sessions and can unexpectedly quit. But if you're looking to stream music, send emails, and browse social media, a budget phone should be just fine.

5. Gaming

Most phones, regardless of how much they cost, can handle basic games, like Angry Birds™ and Fruit Ninja™. But if you're a gamer and want to play on your phone, there's a lot to consider. One key factor is whether your phone has enough RAM and frames per second (fps) to handle console gaming on the go and without lag or sacrificing the quality of graphics. If gaming is a priority, look for a phone with a fast processor, at least 8GB of RAM, a high-refresh-rate display (90Hz or 120Hz), and strong battery life.

Another variable is how long your battery lasts, considering the energy demands of mobile phone gaming. You're likely better off with a new or recent-generation phone with a top-notch screen, long battery life, and at least 8GB of RAM.

6. Storage

If you're still wondering how to choose a cell phone, another factor is storage. Most new phones start at 128GB, while many mid-range and flagship models offer 256GB, 512GB, or more.

How much you need depends on how you use your phone. Anyone who takes lots of photos and videos, has a sizable app library, or plays lots of mobile games will want at least 128GB or more. Keep in mind, the more storage a phone offers, the higher the cost.

And if you decide not to go with more internal storage, remember that cloud storage can help you offload photos, videos, recordings, and other files that you don't need access to all the time.