Asurion uBreakiFix

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Claims
Claims
Broken tech is frustrating. Your claims don’t have to be.
Get started
Start a new claim
Get a repair, replacement, or reimbursement for your eligible device.
Track or manage a claim
Resume or check the status of an open claim.
What to expect
Learn more about your coverage and how claims work.
Calculate my deductible/service fee
Get a personalized estimate for your device.
Claim FAQs
Get answers to the most frequently asked claims questions.
Get tech support
Get expert help anytime, anywhere
Our experts help you get the most out of your plan with premium expert tech support.
Get tech support
Connect with an expert
We’re here for for all of your tech needs.
Download our apps
Get access to an app that has all your benefits in one place.
Tech tips
Tips, tricks, and how-to’s to keep you connected.
New phone? Get set up
Get activated and navigate data transfer or SIM issues.
Streaming issues?
Troubleshoot Wi-Fi and router problems with an expert.
Extend my battery life
Learn how to get more out of every charge.
Repair a device
What can we help you with today?
Get a fast repair without a plan— it’s simple at any uBreakiFix® store.
Get started
Appliance
All repair options
Protect your tech
Handled with care
From laptops to stovetops, we protect the stuff you rely on most with care.
Explore tech care
Find a plan
Protection you can count on from brands you trust.
Phone care plans
Protection, repairs, and more through your carrier.
Start or track a claim
Start a new claim or check status of an open one.

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Real experts, real solutions—for all your home tech

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Meet our experts, hear their stories

Asurion Expert Marvin video

Marvin helps a grieving widow recover photos and memories.

Asurion Expert Hannah video

Hannah travels to homes helping customers with technology.

Asurion Expert Dominique video

Dominique helps a mother connect to her son living abroad.

Asurion Expert Ethan video

Ethan loves helping customers set up cord-cutting technologies.

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Our network of tech experts can help you with over 6,000 devices and provide personalized help to keep you and your family up and running.

EXCITING AND LIMITLESS

We go beyond troubleshooting to help you connect, play, stream, and get the most out of all of your devices.

Learn more about our tech services

Top questions we get every day

I just got a new smart TV. Can you help me set it up?
We can help you with setup and ensure that you experience better streaming— with any service, from any device.

I got wireless speakers. How do I get connected?
From disconnecting devices to random responses, we can help make your smart home work better.

Apps on my phone keep crashing. Can you help me?
We have the tools and tech knowledge to quickly solve your app or device problems.

We get you back up and running faster than anyone else

For less than $1 a day, protect thousands of dollars' worth of tech in your home and get 24/7 tech help from one of our 10,000+ U.S.-based experts.

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