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Family with devices
Family with devices

All-in-one care for your personal electronics

Sign up today for an Xpert plan that provides tech support and coverage for the devices you can't live without.

Start a claim
Call 833-898-4015

Terms and Conditions

Multiple plans to fit your needs

Get protection and expert support for virtually all your home tech—regardless of the brand and when or where you bought it. Ready to get started? Choose from these plan options:

Xpert tech advisor

Xpert Tech Advisor

Can help you get the most out of your eligible devices with 24/7 access to tech experts for only $9.99 per month.¹Sign up now

Tv and computer devices

Xpert Office Pro

Covers all your eligible home office tech and offers the 24/7 assistance of Xpert Tech Advisor all for only $19.99 per month.¹ Sign up now

All device types

Xpert Smart Home Complete

Covers all your eligible home tech (the average household has $11K worth²) and includes Xpert Tech Advisor for $24.99 per month.¹ Sign up now

The value is clear

Our gadgets aren’t cheap—especially when you factor in costly repairs, replacements, and individual warranties. It's more convenient and cost effective to cover your home tech with an Xpert protection plan.

Select your devices to find out how much you’ve spent so far.

Device - Laptop
Laptop
Device - Televisions
TV
Device - Gaming Systems
Game console
Device - Tablets
Tablet
Wireless earbud headphones
Audio headphones
Smart thermostat
Smart thermostat
Wireless speaker
Speaker
Device - Desktop Computers
Desktop computer
Smart doorbell
Smart doorbell
Device - Smart Watches
Smart Watch
Handheld gaming
Device - Smart Home Security Cameras
Smart Security Camera

The value is clear

Our gadgets aren’t cheap—especially when you factor in costly repairs, replacements, and individual warranties. It's more convenient and cost effective to cover your home tech with an Xpert protection plan.

Select your devices to find out how much you’ve spent so far.

Your estimated tech investment*

$0

*Total device value based on 2022 CTA US Consumer Tech Forecast and 24th US Ownership Study. Device price estimates based on category medians from nationwide retailer.

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Get expert tech support

Have a tech question or want to get more out of your devices? Reach out to an expert anytime so they can help you:

  • Optimize device performance (battery, speed, and storage).
  • Easily set up new tech devices.
  • Use your device more efficiently for email, games, and more.
  • Connect with wireless networks and home tech.
Call 855-549-0538

Woman using smart thermostat

What's covered in your plan

Depending on your plan, you’re covered against mechanical breakdowns, power surges, and more. You also get:

  • Fast repairs and replacements for your products.
  • Coverage for accidental damage from handling for select portable devices.
  • Protection for multiple items under one simple plan.
Start a claim

great communication and awesome service

Trusted by Mediacom—and millions more.

Nearly 230 million customers depend on Asurion to care for their tech. With Mediacom, we can do even more—for more people.

  • 21 million+ devices repaired or replaced

  • 14 million+ reviews with a 4.7-star average

    (Google, Amazon, Consumer Affairs, and more)

  • Over 10,000 experts nationwide

Asurion is trusted by nearly 230 million worldwide.
4.6 google rating
4.6 consumer affairs rating
4.5 amazon rating

Questions? Here’s everything you need to know

The following coverage is included depending on your plan:
  • Breakdowns due to normal wear and tear
  • Defects in materials and workmanship
  • Drops, spills, and cracked screens for select electronics
See Terms and Conditions for full details.
Tech support starts when you sign up. Protection coverage starts at Day 31 after signup. Coverage continues as long as you're enrolled in your plan.
You can start a claim online or by calling 855-549-0538.
You may cancel your plan anytime by logging into your account or by calling 844-491-8243.
  • Loss, theft, and intentional damage
  • Scratches, dents, and dings to products that still work as intended
Additional Exclusions apply. See Terms and Conditions for complete list.
Any eligible devices that you currently own or purchase in the future will be covered under your plan until it’s canceled. The plan will continue monthly until then.
Yes, there is a 30 day waiting period. Coverage starts on Day 31 after you sign up.
The following coverage is included depending on your plan:
  • Breakdowns due to normal wear and tear
  • Defects in materials and workmanship
  • Drops, spills, and cracked screens for select electronics
See Terms and Conditions for full details.
  • Loss, theft, and intentional damage
  • Scratches, dents, and dings to products that still work as intended
Additional Exclusions apply. See Terms and Conditions for complete list.
Tech support starts when you sign up. Protection coverage starts at Day 31 after signup. Coverage continues as long as you're enrolled in your plan.
Any eligible devices that you currently own or purchase in the future will be covered under your plan until it’s canceled. The plan will continue monthly until then.
You can start a claim online or by calling 855-549-0538.
Yes, there is a 30 day waiting period. Coverage starts on Day 31 after you sign up.
You may cancel your plan anytime by logging into your account or by calling 844-491-8243.
¹ Price does not include taxes and fees.

² Average household value based on 24th US Ownership Study.
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