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  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

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    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

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    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

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Caring for people and their tech

Our work in tech care began with cellphone insurance, back when consumers’ biggest tech worry was a lost or broken phone. But Asurion has evolved to support the tech that powers every aspect of modern life. We ensure your devices are running smoothly with services that cover everything from setup and troubleshooting to repair and replacement—keeping your connected world intact.

We deliver the right help wherever you need us

Our experts can resolve nearly any tech issue for any device. It doesn't matter who made it, when you bought it, or what it's connected to. Plus, with thousands of experts, hundreds of local repair centers, and an unmatched supply chain, we can get your most loved tech back in action as soon as the same day.

Need an expert source? Ask us about...

Protection plans

Wondering what our plans cover or what to consider when choosing a protection plan? We can help.

Device repair

Repair or replace? We have firsthand insight, from common fixes to how to make your favorite tech last.

Reducing e-waste

We work across the full device lifecycle, from setup to repair to remanufacturing to recycling.

Shaping an industry

We pioneered phone insurance. Now, we help the biggest brands provide unmatched tech care to customers.

Stats that might surprise you

  • 66% of consumers think they’re not tech-savvy, yet most make tech decisions for the house.
    More on tech usage >
  • A top driver for product returns is setup challenges, and it’s costing businesses millions.
    More smart home hurdles >
  • Liquid-related incidents nearly doubled while cracked screens rose nearly 20% in summer 2024.
    More summer tech perils >

Everything you need in one place

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Did you know...

We partner with hundreds of brands you know and trust to care for nearly everything in your home.

Amazon
AT&T
Consumer Cellular
Cox Mobile
Cricket
Every season starts at Dick's Sporting Goods

Got questions? We've got answers.

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