How to reset Roku network settings

⚡ Fast fix

• Can’t connect to the internet? On your Roku TV® or player, go to Settings > System > Advanced system settings, then select Network connection reset and click Reset connection.
• Reconnect to your network. Your Roku® will restart and forget its saved network connection, so you’ll need to connect to Wi-Fi® again.
• Still won’t connect? Restart your router or modem and try reconnecting your Roku.
• Check your signal. If your Roku keeps buffering, open Settings > Network > About and check Signal strength.

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Popcorn in hand, you sit down to stream a few episodes of your favorite show. But something’s wrong. Your Roku won’t connect to wireless networks, or your video is buffering. Frustrating, right? A network reset is often the quick fix. It clears your Roku’s saved network information, giving you a fresh connection to your Wi-Fi without wiping your installed channels or account information as a full factory reset would.

At Asurion, we help millions of users untangle everyday connectivity issues. Whether you’re setting up a Roku device or resetting your Roku remote, you’ll find the answers you need in our guides. Here’s how to reset Roku network settings.

What a network reset does (and how it differs from a factory reset)

A Roku network connection reset clears the saved Wi-Fi and wired network settings and restarts your device. It doesn’t remove your installed channels, settings, or account sign-in information. When the reset is complete, you only need to reconnect your device to your network and continue streaming your favorite shows.

You shouldn’t confuse a Roku factory reset with a network reset. A factory reset erases your device and returns it to its original factory settings, so you’ll need to set it up again. If your issue is Roku not connecting to Wi-Fi, a network reset should be enough.

Reset your Roku's network settings

Before you reset your network settings to fix Roku connection issues, check that you have your Wi-Fi password handy. You’ll need the credentials to reconnect after the reset. Here’s how to reset Roku network settings.

1. On your Roku’s remote, press the Home button.
2. Head to Settings > System > Advanced system settings.
3. Select Network connection reset > Reset connection.
4. Your Roku will automatically restart.

This process will remove the network information saved on your Roku, but your channel and account information will remain on the device.

Reconnect to Wi-Fi after the reset

Once your Roku powers up, it won't have a saved network connection. You’ll need to reconnect it to your Wi-Fi to access the internet.

1. On your Roku remote, press the Home button.
2. Go to Settings > Network > Set up connection.
3. Select Wireless.
4. Select your network and re-enter your Wi-Fi password.

Still not connecting?

If you’ve reset network settings but Roku is not working, try these troubleshooting steps to fix common Roku connection problems.

Restart your router or modem

Sometimes, Roku connection issues stem from router or modem glitches, so consider restarting or setting up your home network again from scratch. Unplug your router or modem for 30 to 60 seconds, then plug it back in. Wait for the connection to return and try your Roku again.

Recheck the Wi-Fi password for typos

Roku will not connect to the internet if you enter the wrong Wi-Fi password. Check that you entered the right Wi-Fi password, paying attention to capitalization, numbers, and special characters.

Check signal strength

A Roku not connecting to Wi-Fi may be because your device is too far from the router. Follow these steps to check your signal strength:

1. On your Roku remote, press Home.
2. Head to Settings > Network > About.
3. You’ll see your signal strength as Excellent, Good, Fair, or Poor.

If your connection result is Fair or Poor, consider moving Roku closer to the router.

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FAQ

Why is my Roku not finding any networks?

Your Roku not finding Wi-Fi networks can stem from connection glitches or a weak wireless signal that isn’t reaching your device. Try restarting your router, then check your connection under Settings > Network > Check connection.

Why is my Roku suddenly not connecting to the internet?

A changed Wi-Fi password, router issue, or a temporary network settings glitch can prevent your Roku from connecting to the internet. Try resetting your Roku’s network settings and then reconnect to Wi-Fi with the current password.

How to force reset network settings?

On your Roku’s remote, press the Home button. Then go to Settings > System > Advanced system settings. Select Network connection reset > Reset network connection.

What is the secret code to reset Roku?

You don’t need a secret code to reset your Roku’s network settings. Roku includes a network reset option in the Settings menu.