AsurionuBreakiFix
StoresMy Account
logo
  • Claims

    Claims

    Broken tech is frustrating. Your claims don’t have to be.

    Get started

    Start a new claim

    Get a repair, replacement, or reimbursement for your eligible device.

    Track or manage a claim

    Resume or check the status of an open claim.

    What to expect

    Learn more about your coverage and how claims work.

    Calculate my deductible/service fee

    Get a personalized estimate for your device.

    Claim FAQs

    Get answers to the most frequently asked claims questions.

  • Get tech support

    Get expert help anytime, anywhere

    Our experts help you get the most out of your plan with premium expert tech support.

    Get tech support

    Connect with an expert

    We’re here for for all of your tech needs.

    Download our apps

    Get access to an app that has all your benefits in one place.

    Tech tips

    Tips, tricks, and how-to’s to keep you connected.

    New phone? Get set up

    Get activated and navigate data transfer or SIM issues.

    Streaming issues?

    Troubleshoot Wi-Fi and router problems with an expert.

    Extend my battery life

    Learn how to get more out of every charge.

  • Repair a device

    What can we help you with today?

    Get a fast repair without a plan—
it’s simple at any uBreakiFix® store.

    Get started
    Appliance

    Appliance

    All repair options

    All repair options

  • Protect your tech

    Handled with care

    From laptops to stovetops, we protect the stuff you rely on most with care.

    Explore tech care

    Find a plan

    Protection you can count on from brands you trust.

    Phone care plans

    Protection, repairs, and more through your carrier.

    Start or track a claim

    Start a new claim or check status of an open one.

Claims
logo
Claims
Claims
Skip to main content
Back to Tech Tips

Home Tech

All
Laptop
Gaming
Tablet
Smart Watch
Smart Home
Wi-Fi
Data Security

Why your Amazon Smart Plug keeps dropping offline—and how to fix it

Why your Amazon Smart Plug keeps dropping offline—and how to fix it

What to do when your Amazon Smart Plug won’t turn on a lamp

What to do when your Amazon Smart Plug won’t turn on a lamp

Amazon Smart Thermostat not following its schedule? Try these fixes

Amazon Smart Thermostat not following its schedule? Try these fixes

Amazon Smart Thermostat temperature wrong? Here’s what to check

Amazon Smart Thermostat temperature wrong? Here’s what to check

Alexa app won’t let you sign in? Here’s what to do

Alexa app won’t let you sign in? Here’s what to do

Alexa app can’t find your Echo? Try these fixes

Alexa app can’t find your Echo? Try these fixes

How to back up your Alexa smart home settings before a reset

How to back up your Alexa smart home settings before a reset

How to restore your Alexa smart home after a reset

How to restore your Alexa smart home after a reset

Selling a Ring doorbell? How to transfer it to a new owner

Selling a Ring doorbell? How to transfer it to a new owner

How to clean a Ring doorbell safely

How to clean a Ring doorbell safely

How to reset Roku network settings

How to reset Roku network settings

What to do when your Ring speaker stops working

What to do when your Ring speaker stops working

Blurry Ring video? How to clear up the picture

Blurry Ring video? How to clear up the picture

How to stop Ring from sending too many notifications

How to stop Ring from sending too many notifications

How to fix Ring package detection

How to fix Ring package detection

How to get your Ring Chime ringing again

How to get your Ring Chime ringing again

How to get your Ring floodlight turning on again

How to get your Ring floodlight turning on again

Why your Blink camera misses motion at night

Why your Blink camera misses motion at night

What to do when Blink goes offline after a battery change

What to do when Blink goes offline after a battery change

How to reconnect an offline Blink Sync Module

How to reconnect an offline Blink Sync Module

Protect it before you need to.

Get hands-on help and quick repairs for your phone, home tech and more—because life happens.

Explore care plans

Asurion Logo
Protection Plans
Mobile Protection
iPhone Protection
Samsung Phone Protection
Asurion Home+
Asurion Appliance+
Asurion Complete Protect
Verizon Mobility and Home Tech Plans
AT&T Mobility and Home Tech Plans
All Protection Plans
Tech Help
Tech Tips
Start or Track a Claim
How to File a Claim
Mobile App Center
Tech Help
Tech Service Features
Tech Expert Stories
Tech Help FAQs
Repair Services
Cracked Screen Repair
Tech Repair
About Asurion
About Asurion
Leadership
Corporate Responsibility
Partnerships
Recognition and Reviews
Careers
Newsroom
Contact Asurion
Report a security vulnerability

Terms of Use
Asurion Privacy Notice
Sitemap
©Asurion 2026