How to reset your Verizon voicemail password

Forgetting your voicemail password can be frustrating, especially if you’re waiting on an important message. The good news is, Verizon makes it easy to reset your voicemail password right from your phone.

Verizon Tech Coach Experts help customers every day with questions like this—from voicemail access to setting up new devices. If you’re enrolled in an eligible device protection plan, you can contact Verizon Tech Coach Expert through live chat support or call 866-686-2479. Here’s a step-by-step guide on how to reset your Verizon voicemail password.

How to reset your Verizon voicemail password from your phone

1. Dial *611 and press Send. Or call (800) 922-0204 from any phone.
2. Follow the automated prompts.
3. When asked, choose the option to reset your voicemail password.
4. Enter a new password when prompted. Make sure it’s 4–7 digits and something easy for you to remember.

Once you complete these steps, your voicemail password will be updated immediately.

How to reset your Verizon voicemail password online

You can also reset your password through the My Verizon app or on the Verizon website:

1. Open the My Verizon app or go to verizon.com.
2. Sign in to your account.
3. Go to Account > Account Settings > Security.
4. Choose Voicemail Password and follow the instructions to reset it.

Tips for choosing a secure voicemail password

When setting a new voicemail password:

1. Avoid using repeated digits (like 1111).
2. Don’t use easily guessed numbers, such as your birthday.

Write it down in a safe place if you’re worried about forgetting it.

Need more tech help?

If you need help beyond resetting your password—like setting up your voicemail for the first time, troubleshooting voicemail not working, or recovering deleted voicemail—Verizon Tech Coach Experts are here for you. If you’re enrolled in an eligible device protection plan, call

Frequently asked questions

How do I reset my Verizon voicemail password from my phone?

Dial *611 and follow the prompts, or call (800) 922-0204 from any phone.

Can I reset my voicemail password online?

Yes. Sign in to the My Verizon app or website, go to Account Settings, and choose Voicemail Password.

How many digits does my Verizon voicemail password need to be?

Your password must be 4–7 digits long.

Who can I call if I need extra help?

For voicemail issues that go beyond resetting your password, contact a Verizon Tech Coach Expert at